One of the most important things I have learnt during my time travelling in over 30 countries, where I’ve experienced all kinds of situations, is that good travel insurance is essential.
Today, the vast majority of countries in the world require you to have travel insurance.
Before starting with our Heymondo Insurance reviews, it is necessary to provide a brief summary of all the Heymondo travel insurance policies available to us, and their indications regarding the type of trip or traveller they are intended for:
- Single Trip travel insurance: for both domestic and international trips. Great for families, adventurers, and solo travellers.
- Long stay travel insurance: full coverage for backpackers, digital nomads, and other travel lovers.
- Annual travel insurance: for frequent travellers.
Here is a summary of some real users’ Heymondo Travel Insurance reviews:
- Heymondo has an average rating of 4.5/5 on TrustPilot.
- Heymondo has an average rating of 4.4/5 on Google.
My Heymondo insurance review
During my travels, I have had to resort to my Heymondo policy on several occasions. The first time was in Cambodia, where I had a small fall on a motorbike that required some minor treatment to treat the wound and prevent it from getting infected.
First, I called the phone number I had been given in my policy confirmation email. After speaking to a doctor and giving them my exact location, they told me where I could go right then and there to have my wound checked.
In just a matter of minutes, the situation was resolved.
On at least a couple of other occasions, including in Ho Chi Minh City (Vietnam) and Chiang Mai (Thailand), I had to call for assistance again as a result of food poisoning that stopped me from leaving the hotel bathroom.
Again, after contacting them, this time via the App, they suggested where to go to get checked and treated as soon as possible. After being examined and taking a couple of pills – and after some rest – I was able to get back on the road as if nothing had happened.
Personally, I can’t praise Heymondo enough for the speed and professionalism with which they tend to their customers.
For this reason, I think it is the travel insurance company that offers the best value for money, and it’s the one I choose every time I go on a trip.
Heymondo Insurance reviews
A good way to measure how satisfied customers are with a service is to look at the reviews they post online.
In this Heymondo insurance review, we’ll cover users’ opinions, policies, general information, and how to contract Heymondo, so you can be sure you’re making the right choice.
Not only that, but we’ll also be sharing our money-saving travel hacks with you!
Heymondo Insurance reviews on TrustPilot
On the world’s leading review forum, Trustpilot, the Heymondo Insurance reviews are generally positive.
In addition, all complaints are addressed and resolved. This indicates a concern for the quality of service.
✅ Positive Heymondo Travel Insurance reviews on TrustPilot
- Quick resolution of problems and concerns.
- Comprehensive insurance with high medical cover.
- Effective customer service.
❌ Negative Heymondo Travel Insurance reviews on TrustPilot
- Difficult to resolve problems with damaged luggage.
- Slow claims process.
Heymondo Insurance reviews on Google
Doing a search on the Google my Business channel, I could also see mostly positive Heymondo reviews. Like TrustPilot, the company cannot delete or manage reviews.
On Google, Heymondo has a score of 4.4 out of 5, with over 70 reviews.
One of the highlights mentioned is the quality of service. More specifically, Heymondo has quick response times to refund claims resulting from travel problems, such as cancellations or emergency medical care.
✅ Positive Heymondo Travel Insurance reviews on Google
- Helpful and professional customer service.
- Easy to contract and renew your policy.
- Straightforward claims process.
❌ Negative Heymondo Travel Insurance reviews on Google
- Lack of broad luggage cover.
- Long travel to Heymondo-approved medical centres abroad.
- Slow response times.
Which Heymondo policy should I take out?
Whether you’re planning a family holiday abroad, or a backpacker adventure trip, it’s vital that you consider all the risks involved with the trip you’re taking. It’s also important to consider any special travel requirements you have.
Selecting an insurance policy that is suited to your traveller profile is the best way of ensuring that you get the right level of coverage at the best price.
To help you find out which Heymondo policy is right for you, I’ve set out the best Heymondo travel insurance policies by trip type in February 2024:
Single Trip, for short trips and holidays of less than 3 months
Long Stays, for long trips, Working Holiday, and student exchanges.
Annual multi-trip, covers all trips of under 60 days taken in a year.
Note that by using any of our activation links, your discount will be applied automatically!
How Heymondo insurance works
To use your Heymondo policy, you have two options:
- Call the telephone number provided to you in the email that you received the moment you signed up;
- Access the App to contact a doctor or customer service representative. You can contact them by phone or chat to arrange your medical visit immediately.
Once you tell them what’s wrong and give them your policy number, they will tell you which is the nearest or most convenient hospital for your specific case and, if necessary, they will send a doctor to your hotel.
To enjoy the coverage included in your policy, you need only your passport and your policy number at hand, as well as your phone or the Heymondo app.
If you have an emergency, or forget to notify the insurance company in advance, the process to follow is simple.
You should claim and keep all documentation relating to the treatment you have undergone and its costs to be able to initiate reimbursement procedures as soon as possible.
How to use the Heymondo app
Once you take out travel insurance with Heymondo, you’ll have access to their 24-hour assistance app. Available for iOS or Android, just download it to your phone, tablet, iPad or iPod touch and familiarise yourself with it.
In the application you have a 24-hour medical chat at your disposal, a free online assistance call service, a claims’ management service, and a private and personal space to consult all the information related to your policies.
In my experience, I’ve found that having quick and easy access to everything concerning your policy in one place is an incredibly useful benefit.
What are the benefits of Heymondo?
In addition to reading the online Heymondo Insurance reviews, another crucial element in making your decision is to understand exactly what their benefits and disadvantages are.
To save you some time, I’ve summarised their pros and cons here:
✅ Advantages of Heymondo Travel Insurance
- 📲 24-hour assistance via the Heymondo app.
- 🚑 Offers the highest maximum coverage for medical expenses on the market.
- ✈️ In case you have to return early, you will be reimbursed for the holidays not taken (optional).
- 🦠 Includes COVID-19 coverage on all travel and cancellation insurance.
❌ Disadvantages of Heymondo Travel Insurance
- 🏄♂️ Coverage related to sporting activities is only available with the Premium policy.
- 🚨 Trip cancellation is optional and is not available in the Long stay plan.
How to take out Heymondo insurance?
To enjoy Heymondo’s travel insurance policies, I’ve summarised the process in this step-by-step guide.
1️⃣ Click on this link to get an automatic 5% discount.
2️⃣ Choose the type of insurance you want:
3️⃣ Choose the countries you are travelling to:
4️⃣ Select your travel dates:
6️⃣ Click on Get a Quote. You will see that your 5% discount has been applied automatically.
The prices presented above are examples. Go to the Heymondo official website to get your own quote!
How to reduce the cost of your trip
All travellers want to save money where they can, but most don’t know where to look!
Choosing insurance that is tailored to your needs is vital, but remember that flights and accommodation are crucial factors as well.
Here are a few tricks I’ve learned over the years, they’ll help you save on your travels, so you can focus on the things that you love about travelling.
If you follow these tips, you might just find that by the end of your trip, you have enough money left over to extend your trip!
- Find cheaper flights
You can reduce the cost of any flight thanks to AtlasVPN, which conveniently presents you with the best prices on comparison sites like Skyscanner. Simply relocate your IP address to on the of the following countries, and start your search!
This tool is usually expensive, but we have an incredible discount for you that you can activate here.
- Find discounted accommodation
Finding cheap accommodation these days can be a challenge, but with Booking, you can find some great deals.
Booking is the best platform for finding accommodation anywhere in the world. Its main advantage? The many discounts you can get for becoming a Genius member! Register with Booking now to save on accommodation.
My opinion on other insurance companies
If you’re curious about what else is out there after reading some Heymondo reviews, we’ve got you covered! There are plenty of other tried and tested alternatives are out there.
We have experience with all the best travel insurance policies and written comprehensive reviews on each of them.
To learn more about the best insurance companies on the market, I also recommend checking out our travel insurance comparison article.
Frequently asked questions about Heymondo
What are Heymondo’s payment methods?
For any type of insurance, the customer may use Visa, Mastercard, and American Express cards as means of payment.
Why take out a policy with Heymondo Insurance?
In addition to having the most comprehensive policies, Heymondo offers a customer service like no other thanks to its state-of-the-art App.
The Heymondo app, as we revealed above, allows you to request assistance (via telephone or chat) 24/7/365 at no cost wherever you are. For me, this is what really makes Heymondo stand out above the rest.
Many of the most positive online Heymondo Insurance reviews I’ve read online concern the efficiency of the Heymondo app.
Is taking out Heymondo Insurance worth it?
Although many people believe that travel insurance isn’t worth it because you are unlikely to use it, experience tells me otherwise. A dream trip can come to a screeching halt when you least expect it, and may end up costing you thousands.
That is why whenever I am asked whether it is worth taking out travel insurance, my answer is always the same: to be able to enjoy a trip 100%, you need to have complete peace of mind.
This is only possible if you have comprehensive insurance that covers you at all times and in case of any unforeseen event.
Although there is no one-size-fits-all when it comes to travel insurance, Heymondo’s broad coverage and 24/7 assistance make it a real contender for the provider of the most extensive travel insurance.
I hope that this Heymondo review has given you some insight into the world of insurance. So, with that said, I wish you a safe trip!