One of the most important things I have learned during my time in more than 30 countries, where I have experienced all kinds of situations, is that good travel insurance is essential.
Today, the vast majority of countries in the world require travel insurance.
Before starting with the opinions of HeyMondo, it is necessary to make a brief summary of the HeyMondo travel insurances available to us and their indication regarding the type of trip or traveller for whom they are intended:
- International travel insurance: for both domestic and international short travel less than 90 days.
- Annual travel insurance: coverage for all trips, with a stay of less than 90 days, that you make during the same year.
- Long stay travel insurance: full coverage for trips where you spend more than 90 days away from your place of residence.
Reviews of HeyMondo insurance
A good way to measure how satisfied customers are with a service is to look at the reviews they post online.
User reviews of HeyMondo
HeyMondo often stands out for the treatment received and the good customer service.
Compliments are also common for the speed with which they get medical appointments when it comes to resolving medical emergencies.
The three adjectives most frequently used to define HeyMondo’s service are: attentive, fast and effective.
HeyMondo reviews on TrustPilot
On the world’s leading opinion forum, Trustpilot, HeyMondo has positive opinions. We can highlight the overall rating of the platform, which is 4.6 out of 5.
In addition, all complaints are addressed and resolved. This indicates a concern for the quality of service.
Reviews of HeyMondo on Google my Business
Doing a search on the Google my Business channel, I could also see most positive reviews. Like TrustPilot, the company cannot delete or manage reviews.
On Google, the company has a score of 4.6 out of 5, with more than 70 reviews.
One of the highlights mentioned is the quality of service and the quick response to refunds for travel problems, such as cancellations or emergency medical care.
My opinion on HeyMondo insurance
During my travels, I have had to resort to my HeyMondo policy on several occasions. The first of these was in Cambodia, where I had a small fall on a motorbike that required some minor treatment to plug the wound and prevent it from getting infected.
I called the telephone number I had been given in my policy confirmation email and, after speaking to a doctor and giving them my exact location, they told me where I could go right then and there to have my wound checked.
In a matter of minutes, everything was solved.
On at least a couple of other occasions, in Ho Chi Minh City (Vietnam) and Chiang Mai (Thailand), I had to call for assistance again as a result of food poisoning that prevented me from leaving the hotel bathroom.
Again, after contacting them, in this case via the App, they suggested where to go to be checked and treated as soon as possible. After being examined and taking a couple of pills – after a rest – I was able to get back on the road as if nothing had happened.
In my personal case, I can’t say enough about the speed and professionalism that I have always found at Hey Mondo travel insurance.
For this reason and because, in my opinion, it is the travel insurance that offers the best value for money, it is the one I choose every time I go on a trip.
Which insurance should I take out?
Ideal for both your national and international trips, here you have the most complete travel insurance. You can customize it according to the characteristics and needs of your trip.
But, in general terms, it covers your medical assistance, possible repatriation or early return, theft, or damage to your luggage, trip cancellation, etc.
In this case, Hey Mondo travel insurance offers you assistance 24 hours a day, 365 days a year, medical chat 24 hours a day, free assistance call, incident management and trip cancellation coverage in case you don’t travel.
The annual travel insurance is ideal for all frequent travellers who wish to be fully insured on their trip. You will enjoy maximum coverage for all trips in the same year, without each of them exceeding 90 days outside your country of residence.
Here you will also have total assistance 24 hours a day, 365 days a year, as well as medical assistance and all types of cover adapted to your needs.
The long stay travel insurance is perfect for those who are going to spend a minimum of 90 days travelling. You can take it out even after your trip has started and renew it as you wish. So, before the coverage ends, you can renew it through the Hey Mondo Client Area.
How to take out HeyMondo insurance?
To enjoy the best insurance with HeyMondo, all you have to do is…:
- Enter the HeyMondo website
- Choose your travel insurance
- Click on contract above the one you are most interested in.
- Follow the process until payment is complete
- Receive your policy in your email inbox and start enjoying it
What is HeyMondo travel insurance?
This not only takes care of finding and offering you the insurance that best suits your needs for each of your trips, but also manages your policy, providing you with all the help you need every time you are away from home.
HeyMondo’s new objective is to provide an outlet for insurance on the sales platforms that exist for wholesalers and hotel chains.
It offers added value to the sale of the trip or stay, offering travel insurance that adapts to each profile, with a 100% digital process.
In 2021, David Pérez, CEO of HeyMondo and Paloma Lucas, president of the Madrid Travel Bloggers association signed a collaboration agreement.
How does HeyMondo travel insurance work?
To use your HeyMondo policy, you have two options:
- Call the telephone number provided to you by email as soon as you sign up;
- Access the App to contact a doctor or customer service staff by phone or chat to arrange your medical visit immediately.
Once you tell them what is wrong and give them your policy number, they will tell you which is the nearest or most convenient hospital for your specific case and, if necessary, they will send a doctor to your hotel.
To enjoy all the coverage included in your policy, you only need to have your passport and your policy number at hand, as well as your phone or the HeyMondo app.
If you have an emergency or forget to notify the insurance company in advance, the process to follow is simple.
You should claim and keep all documentation relating to the treatment you have undergone and its costs to be able to initiate reimbursement procedures as soon as possible.
What are the benefits of Hey Mondo?
In addition to trusting the opinions of other users of Hey Mondo, another element that will help you decide is to know in detail the benefits and disadvantages of this brokerage. These are the following:
|24-hour assistance via the App||Coverage related to sporting activities is only available on the Premium policy.|
|Offers the highest maximum coverage for medical expenses on the market||Trip cancellation is optional and is not available in the Long Stay Travel Insurance.|
|In case you have to return earlier than planned, you will be reimbursed for the holidays you have not taken.|
|Includes COVID-19 coverage on all travel and cancellation insurance.|
Although many believe that it is not worth increasing travel costs by hiring a service that you will almost certainly not use, experience tells me otherwise.
When you least expect it, you end up in a medical centre because of intoxication or a minor accident… at best.
That is why whenever I am asked whether it is worth taking out travel insurance for this or any other destination, my answer is always the same: to be able to enjoy a trip 100%, you need to have complete peace of mind.
This is only possible if you have insurance that covers you at all times and in case of any unforeseen event.
Especially since the onset of the coronavirus crisis, as the costs of treatment away from home can be a considerable expense if not fully covered by a policy.
With the app, you can request assistance worldwide and 24 hours a day.
You can open a live chat for assistance during your trip.
HeyMondo insurance or Chapka which one to choose?
While both are good travel insurance policies, there are differences between the two that should be considered when choosing one or the other.
The first aspect to consider is the coverage offered by both HeyMondo and Chapka insurance in their most economic policies:
What is the difference with HeyMondo insurance?
HeyMondo website: https://www.heymondo.com
Chapka Insurance website: https://www.chapkadirect.com
Frequently asked questions about HeyMondo
Why is it important to travel with good insurance?
Travel insurance pays for itself as soon as you take it out, giving you complete peace of mind that you will be fully covered for any unforeseen event.
Now that you know how significant it is to always travel with good insurance, you just have to choose the one that best suits your needs and possibilities at all times and for every adventure.
Why take out a policy with HeyMondo Insurance?
In addition to having the most comprehensive policies, HeyMondo offers a customer service like no other thanks to its state-of-the-art App which, as we revealed above, allows you to request assistance (via telephone or chat) 24/7/365 at no cost wherever you are.
Which HeyMondo policy is best for me?
As an independent insurance brokerage service that works with the best insurers, HeyMondo insurance takes care of finding you the best policy for every occasion at the best price. So, whatever type of traveller you are, with Hey Mondo’s policies you’ll be fully covered.
Is HeyMondo Travel an expensive insurance?
As we have seen throughout this article, HeyMondo’s most economic policy is slightly more expensive than another insurance with maximum guarantees such as Chapka. However, it does offer you more coverage. In exchange, however, it does offer more coverage.
In its premium version, HeyMondo’s insurance is not only cheaper, but also offers more protection than the vast majority of travel insurances.
Is there a discount for HeyMondo insurance?
Whenever we mention different services here on the blog, we constantly try to get discounts for our readers. With HeyMondo travel insurance, it was no different.
In September 2022, get your HeyMondo travel insurance with 20% off*
Click here: Activate Promo Code
- You are redirected to the official website.
- Select your travel insurance.
- Answer the questions and click on “Calculate the price”.
- Your discount is applied automatically.
* 5% for all types of travellers ⎜ 10% for groups of 5 to 9 persons ⎜ 20% for families and groups of + 9 persons.
How to cancel HeyMondo insurance?
For all types of insurance that HeyMondo offers you, you can cancel your policy by contacting HeyMondo through its customer service (mobile app, WhatsApp, email or web chat). However, if the travel insurance has a limited duration, it will not be necessary to cancel it once the term of cover has expired.
What is Hey Mondo’s payment methods?
For any type of insurance, the customer may use Visa, Mastercard, and American Express cards as means of payment.
How it works and how to use the HeyMondo Insurance App
Once you take out travel insurance with HeyMondo, you’ll have access to their 24-hour assistance app. Available for iOS or Android, just download it to your phone, tablet, iPad or iPod touch and use it.
In the application you have at your disposal a 24-hour medical chat, a free online assistance call, an incident management service and a private and personal space to consult all the information related to your policies.