What is GetYourGuide? Reviews and Discounts in 2024

Today, we'll cover some online GetYourGuide reviews, how the platform works, and how to obtain discounts when booking activities and excursions around the world.
Get you guide reviews Paris

GetYourGuide is an indispensable tool for organising any trip to any destination. It’s a platform that helps you book tourism and leisure activities for your trip.

With GetYourGuide, you can book your activities online to avoid queues, and take advantage of a discount for online bookings. This way, you save time and money, so you can enjoy more activities during your trip!

GetYourGuide was created with the aim of making the world more accessible to travellers. The platform makes it easier for users to book activities, experiences, and tours throughout thousands of destinations around the world, and save time and money in the process!

In this sense, it’s not surprising that more and more users are turning to its website to organise their trips, especially when you consider the fantastic GetYourGuide discount you can use when booking activities on your holiday!

How does GetYourGuide work?

Booking activities or excursions with GetYourGuide is a straightforward process. When you access the website, the first thing you’ll find is a search engine, where you can browse among a variety of different activities at your destination.

You can filter by destination or search directly for a specific activity. The next step is the price comparison. On the platform, you will find several booking options with various features, so you can choose according to your needs as a traveller!

After that, all you have to do is make a reservation by specifying the date and the number of people. If there is availability, simply fill in your personal and payment details to process the order. Payment can be made either by PayPal or by Credit Card.

Some travellers may prefer to book their activities once they’ve arrived at their destination. However, it’s important to remember that the platform provides the added benefit of saving you time and money while abroad using the special GetYourGuide coupon.

GetYourGuide reviews

The best way to get to know a company is to evaluate real-life users’ experiences with them. In this section, we’ll cover some online GetYourGuide reviews on Trustpilot, iGraal and other websites on the Internet.

I have collated some of these reviews and summarised them to save you some time!

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GetYourGuide reviews on Trustpilot

With over 29,000 reviews accumulated on Trustpilot, GetYourGuide has a score of 4 out of 5 stars. Not bad! Here is a summary of some of these GetYourGuide reviews, both positive and negative.

✅ Positive GetYourGuide reviews on Trustpilot

  • Comprehensive range of experiences and excursions.
  • Easy to book with a simple online booking process.
  • Constant updates about the activity through the app.
getyourguide trustpilot review
getyourguide trustpilot review 2

❌ Negative GetYourGuide reviews on Trustpilot

  • Cases of misleading advertising for not including the price of entrance fees to tourist attractions.
  • Poor management of customer queries.
  • Lack of responses to problems with the tour guides.
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getyourguide trustpilot review 4 real

GetYourGuide reviews on iGraal

GetYourGuide has received over 40 reviews on the verified review platform iGraal, and has a 5 out of 5 star rating thanks to all the users who have shared their experiences with GetYourGuide.

So, let’s take a look at the reasons why users have been so impressed by GetYourGuide’s services!

✅ Positive GetYourGuide reviews on iGraal

  • The site is intuitive, and it’s very easy to search for activities and excursions.
  • Good experiences and easy booking.
  • Lots of offers on activities around the world.

❌ Negative GetYourGuide reviews on iGraal

  • Lack of cashback and loyalty points compared to other companies.

More online GetYourGuide reviews

In addition to Trustpilot and iGraal, you can find many other reviews about GetYourGuide online in forums and blogs. Here are some more summarised reviews:

✅ Positive opinions on GetYourGuide

  • Lots of discounts and offers.
  • There is flexibility to cancel bookings, and the platform has a good refund policy.
  • Booking options are extensive and varied.

❌ Negative opinions on GetYourGuide

  • Some experiences and activities are overcrowded.
  • There are some tours with very limited availability.
getyourguide destinations
GetYourGuide offers activities in thousands of locations, these are just the most popular!

My opinion about GetYourGuide

As a regular user of the platform, I have to say that I more or less agree with all the experiences and reviews left by users. As for the website itself, it’s straightforward to use, and you’ll find plenty of exciting tours and activities to book for your trip.

It also has a very useful app, although it’s not strictly necessary. I mention this because GetYourGuide usually sends an email saying that you must have the app to show your booking, but typically, you just need to show the code that they will send you by email.

One negative point is that they can cancel the activity or excursion without any room for manoeuvre.

This is because you can also cancel your booking until the day before it is due to take place. Another possible issue is, of course, that if several users cancel at the last minute, GetYourGuide will probably cancel the whole activity…

The GetYourGuide coupon

GetYourGuide allows you to save 10% on your next activity or excursion, and it’s super easy! It’s a secret offer (well, not so secret anymore) that can be applied to all tours, activities, or attractions on the platform.

More specifically, you’ll have to enter a code when you make your payment through the app — simply click on this link to get your instant GetYourGuide coupon!

✅ Advantages of GetYourGuide

As you have seen throughout the text, GetYourGuide is a very popular platform for booking travel activities and excursions all over the world. And a large part of the reason for this lies in the advantages it offers! In this section, I’ll explain why GetYourGuide stands out.

  • 🏄‍♂️ Wide variety of options

GetYourGuide offers a wide range of activities and tours in destinations all over the world. In fact, you can find options for almost any type of interest, whether it’s historical tourism, outdoor adventures, food tours, cultural experiences or family activities.

The platform caters to virtually all hobbies and recreational activities, and it really seems like GetYourGuide has something for everyone!

  • 📞 Great customer service

Another advantage of GetYourGuide is its great customer service, which is characterised by efficiency. Their team is ready to help you with any queries or problems related to your bookings.

Moreover, if issues or cancellations arise relating to your booking, you can easily contact GetYourGuide customer service, and they will help you solve any queries you may have.

  • 💻 Online booking

Perhaps the greatest advantage of GetYourGuide, and the core focus of the company, is their online booking service.

The platform allows you to book your activities and excursions online, which is especially useful for planning and securing your travel plans in advance. This avoids the need to wait in long lines or worry about availability once you arrive at your destination.

❌ Disadvantages of GetYourGuide

While GetYourGuide offers many advantages that have been a large part of its success, the platform also has a number of disadvantages that you should be aware of. Let’s take a look!

  • 🚨 Limited availability of some activities.
  • 💸 Additional fees and high prices for some bookings.
getyourguide app
Use the GetYourGuide app to manage your bookings!

Do I need travel insurance?

Short answer: Yes! Travelling with comprehensive insurance is imperative when travelling overseas, especially when taking part in fun activities and excursions.

GetYourGuide’s terms and conditions clearly state that the booking price does not include insurance of any type, and that you are responsible for obtaining sufficient insurance coverage.

Luckily, here at Planet Nomad we’ve tried and tested all the best travel insurance on the market, and you’ll find plenty of in-depth insurance reviews throughout the blog.

To get you started, I suggest taking a look at the following articles:

Is using GetYourGuide worth it?

Using GetYourGuide can be a great option if you’re looking to simplify the planning of your travel activities and excursions, especially if you value convenience, a broad variety of options, and positive reviews from other travellers.

The platform offers a wide range of activities in destinations around the world, making it easy to find and book experiences that match your interests. It also has fantastic reviews from users who have already used it.

However, it is important to compare prices and options before booking, as other alternatives, such as Civitatis, also offer similar services and may have exclusive offers and activities that better suit your preferences.

Both platforms have their advantages, so making a decision will ultimately depend on your personal preferences and your research into the offers available at your travel destination.

Whichever you choose, make sure you get the most out of your travel experience!

Picture of Michaël Louis

Michaël Louis

I am a digital nomad with a passion for new technologies and travel. We created Planet Nomad to help you on your way to geographical freedom: digital nomadism and online entrepreneurship.

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